Privacy Policy

Last Updated: January 2025

Pagatur Software Private Limited ("Pagatur Software", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

Name and contact information (email address, phone number, mailing address)
Account credentials (username, password)
Payment information (credit card details, billing address)
Company information (company name, industry, size)
Communication preferences

1.2 Usage Information

We automatically collect information about how you interact with our services, including:

Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent)
Log files and analytics data
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues
Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our services
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Objection: Object to processing of your personal information
Portability: Request transfer of your personal information
Withdrawal: Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

8. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pagatur Software Private Limited
306, Star Rajahamsa, Anantapur, Andhra Pradesh - 515001
Email: contactus@pagatursoftware.com
Phone: (+91) 9059160438, 9581452186